Frequently Asked Questions

Do you offer Laptop and Desktop Repair & Maintainance?

Yeah,We can fix your Desktop/laptop power jack if it is loose, replace dead laptop screens, and replace broken hinges, or order any parts (ex. batteries, chargers, etc.) which you may need.

How Long Will it Take To Get My Ordered Product?

We normally deliver orders within 1 to 2 days depending on destination.

Delays sometimes happen thanks to circumstances beyond our control, so we’ll call and inform you of any delay as soon as we can.

How Do I Track My Order?

To track your order please enter your Order ID in the box below and press the “Track” button. This was given to you on your receipt and in the confirmation email you should have received.

How Long will it take to fix my Computer or Laptop?

It depends on the issue (and how busy we are) but most repairs are done within 3-5 business days and sometimes even sooner! Advanced hardware repairs or repairs that require custom ordered parts can take longer depending on the severity of the issue. We take pride in having extremely fast turn-around and in many cases we have fixed our customers computers on the spot for them.

How Should I to Contact if I Have Any Queries?

For any enquiries, kindly call us through 0720970484 or email info@chipsetcomputersystems.co.ke

Do I Need an Account to Place an Order?

Yes, you will be required to register with us to place an order. We use your details to be able to deliver your ordered product.